LEGAL

Subprocessors

Version 1 · Last updated 1 October 2026. The third parties that help us provide Monty CRM, and what each one does.

This list is maintained under clause 7 of our Data Processing Addendum. When we add or replace a Subprocessor we will update this page and, where required by law, notify customers so they can object.

Subprocessors of customer data

These providers may process personal data that customers store in Monty CRM. Each is bound by a data processing agreement with us.

Provider

Purpose

Location

Safeguards

CWCS

Hosting of the Monty CRM application and database, and hosting of our own backup server

United Kingdom

Data stays in the UK

Cloudflare (Cloudflare, Inc.)

DNS, and the secure proxy, content delivery and security layer that all traffic to Monty CRM and our website passes through. Also provides bot protection (Turnstile) on our sign-up form.

United States, and Cloudflare’s global network of data centres

UK Extension to the EU-US Data Privacy Framework, plus Standard Contractual Clauses and the UK Addendum under the Cloudflare DPA. Certified to ISO/IEC 27001 and ISO/IEC 27701, with SOC 2 Type II.

SMTP2GO (Sand Dune Mail Limited)

Delivery of transactional email, such as sign-up codes, password links and account notifications

New Zealand

UK adequacy regulations for New Zealand, plus the UK International Data Transfer Addendum in SMTP2GO’s DPA. Certified to ISO/IEC 27001:2022 (information security) and ISO 9001 (quality management). SMTP2GO publishes its own sub-processor list.

Application error logs and backups are produced and stored on our own infrastructure hosted by CWCS. No separate logging or backup provider receives customer data.

Other service providers

We also use these services for our website, sign-up and billing. They do not have access to the CRM data customers store in Monty CRM. How we use the personal data involved is explained in our Privacy Policy.

Provider

Purpose

Location

Safeguards

Stripe

Subscription billing and card payments. Stripe also acts as an independent controller for its own fraud-prevention and regulatory purposes.

United States and other countries where Stripe operates

UK Extension to the EU-US Data Privacy Framework, plus Standard Contractual Clauses and the UK International Data Transfer Addendum under the Stripe DPA

Google (Analytics)

Website analytics

United States

Provider’s data processing terms

IPFingerprint

Identifying the businesses that visit our website, from the visitor’s IP address

United Kingdom

Operated by Virtualnet Marketing Ltd, the company behind Monty CRM, so the data is not passed to a third party. See its GDPR statement.

Questions

If you have a question about a provider listed here, please contact us.

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